-Plan and execute the end to end logistics (import or export) from origin to final destination (eg: booking containers, scheduling pick ups and deliveries, issuing shipping documentation, cargo tracking, following up with carriers, etc).
-Responsible for the coordination with global manufacturers to ensure accurate production, adequate inventory levels at local warehouses and on-time delivery of orders.
-Lead the continuous improvement of our supply chain process and service levels.
-Assist in the development and approval of new vendors (eg: quotes, product availability, etc).
-Responsible for keeping up to date vendor profiles: product specifications, pricing, certifications and other required documentation.
-Negotiate rates with carriers in order to look for cost reductions and to ensure best conditions for our company.
-Becoming the internal subject matter expert on all aspects related to FDA and regulations relevant to the company business.
-Responsible for developing internal processes to comply with existing and new regulations.
-Create, standardize and implement templates, forms and procedures to improve the operation (eg: certificates of analysis, sample request forms, claim forms, etc).
-Responsible for the day-to-day Customer Service activities and support to Business Development (including but not limited to development of new clients, application submissions, quotes, etc).
-Responsible for keeping the delivery plan/chart up to date based on existing contracts.
-Responsible for keeping customers updated on the status of their requirements and for providing them with compliance documentation and samples (eg: flow charts, certifications, pre-approval samples, etc) in coordination with manufacturers, certification agencies and other vendors.
-Responsible for administrative duties such as (but not limited to) order entry and report generation.
-Responsible for the timely submission, investigation and resolution of claims (with manufacturers and carriers).
Background and experience:
-Bachelor's Degree required; Foreign Trade or Industrial Engineering concentration preferred.
-7+ years of experience in similar roles.
-Experience in food industry in an import/export environment preferred.
-Knowledge of import/export processes and regulations.
-Bilingual English / Spanish.
-Ability to work under pressure, solve problems and meet deadlines.
-Proactive and works well both independently and under supervision depending on the task.
-Proficiency in Microsoft Office tools (Outlook, Word, Excel, etc).
-Availability to work regular office hours.
-Access to reliable internet connection.
-Access to a lap top computer or PC.
-This is a service contractor job. Our company is not offering direct hire, relocation or visa sponsorship for this role.
-The main responsibilities, duties and tasks included in this job description may change or new ones may be assigned over time.